English

Residential Services

Ongoing, on-site support

A Residential Services Agreement can provide a cost-effective alternative to existing resources or recruiting new internal resources. We will select and train a dedicated team of Dematic specialists who will work as part of your team, on your site. The number of people in the team, their working hours, scheduling and areas of specialization can be tailored to your needs.

 

Protect your Investment

It’s one of the best ways to protect your investment, as the cost of contracting staff to look after your system on site can be balanced against the cost of unscheduled repairs and downtime that may be experienced with even the best on-call service plans.

 

Dematic takes full responsibility for providing routine, corrective or emergency maintenance, as well as troubleshooting and technical support on a day-to-day basis. Maintenance costs, including labor, downtime and parts, can be tracked, measured and reported against efficiency goals and productivity targets.

 

Adapted to your needs

Your resident Dematic team will align their services with your business operations, which means they can respond to your daily needs and help your business meet its strategic goals. Our resident services teams provide the best maintenance services available today, with specialized knowledge, skills and experience, and can deliver you a competitive advantage.

Our residential services and systems support includes:

  • Maintenance management
  • On-site maintenance teams
  • Preventative and corrective maintenance
  • Planning and scheduling
  • Software and IT support
  • Hotline support
  • Parts management
  • Regular reporting
  • Maintenance audits
  • Computerised maintenance
  • Management systems
  • Early warning system
  • Performance monitoring and reporting

Resident Maintenance Programs

 Resident Maintenance Programs

Maximize system uptime, minimize reactive maintenance, realize improved overall system performance, and reduce management burden with a Dematic Resident Maintenance Program to support your automated material handling system.

 

Download information sheet here

Contact us

For more information please contact us.