Success in business today relies on prompt, effective customer service. In most operations, order fulfillment is a significant component of customer service, and is of primary importance to customers. Companies who can assemble orders quickly, accurately, and cost-effectively gain a competitive advantage. The key to achieving this advantage is through an order fulfillment system based on paperless picking technologies. PickDirector technology is a cost-effective hardware and software solution that can provide substantial improvements in productivity and picking accuracy.